S|R Rewards Terms
S|R REWARDS PROGRAM TERMS
The following terms govern your participation in the Shady Rays S|R Rewards Program (“Program Terms” or “Terms”). By enrolling in or participating in the Shady Rays S|R Rewards Program (“Program”), you acknowledge and agree to be bound by all aspects of the Terms to the fullest extent permitted by law. This includes, but is not limited to, binding arbitration provision, class action waiver, jury trial waiver, and a choice of Kentucky law, all except as otherwise provided herein. In arbitration, there is less discovery and appellate review than in court. Please read these provisions carefully as they may affect your legal rights. You understand it is your responsibility to read, understand, and comply with these Terms. The Terms can only be modified in writing by S. Rays, Inc., d/b/a Shady Rays and its subsidiaries or its affiliates, and the most current version of the Terms will always be available at https://shadyrays.com/pages/rewards-terms-and-conditions, which serves as the final and authoritative reference. Participation in the Program constitutes your acceptance of the most up-to-date Terms, which supersede any prior or conflicting versions. Your participation in the Program is also subject to Shady Rays's Privacy Policy, available at https://shadyrays.com/pages/privacy.
The Program is a promotional program offered by S. Rays, Inc., d/b/a Shady Rays (“Shady Rays”). Under the Program, Program members can earn Points (as hereafter defined) by completing qualifying actions via the methods specified by Shady Rays. Once you obtain a certain threshold of Points, you can use your Points to obtain a preselected list of benefit items (referred to generally as “Benefit(s)”). Below is a detailed description of the Program and the terms and conditions that apply to your participation in the Program. Please note that by making a purchase through your Account (whether online or in participating Shady Rays retail locations) or otherwise participating in the Program, you are agreeing to be legally bound by all Program Terms.
You should not rely upon the continued availability of the Program or any Points accumulated in connection therewith.
THIS PROGRAM IS VOID WHERE PROHIBITED OR RESTRICTED BY LAW. SHADY RAYS RESERVES THE RIGHT TO MODIFY OR TERMINATE THE PROGRAM IN ANY MANNER, IN WHOLE OR PART, EVEN THOUGH SUCH CHANGES MAY AFFECT THE REDEMPTION VALUE OF THE POINTS IF ANY) AND/OR BENEFITS ALREADY ACCUMULATED.
CHANGES TO THE PROGRAM; PROGRAM TERMINATION
Shady Rays may modify, restrict, or change the Program and/or the Program structure at any time, in its sole and absolute discretion, in whole or in part, which changes may include, but are not limited to, changing the number of Points you may earn for a particular type of activity or the number of Points needed to reach a particular Program level (as described below) or to redeem a particular Benefit, the method by which you must complete an activity to receive Program Points, the types of Benefits available, omitting or adding Tier Levels or categories, imposing, increasing, or eliminating Point caps or imposing Program fees, or changing the conditions under which Points or Benefits expire or are forfeited.
Shady Rays reserves the right to suspend or terminate the Program at any time. You must use all Points and Benefits before expiration, or the effective date of termination, or those unused Benefits shall be forfeited. Points or Benefits earned through prior programs (if any) that have been terminated will not be honored. No extensions, cash refunds, or other exchanges will be allowed for expired Points or Benefits.
ELIGIBILITY
Participation in the Program is open to legal residents of the 50 United States and the District of Columbia, who are at least the legal age of majority in their state or jurisdiction of residence, and who have an active account with Shady Rays (either via email or your Shopify/Shop login) (“Member”). The Program is not targeted towards and is not intended for use by anyone under the age of 18. If you do not want to participate in the Program, you should complete your purchase as a “guest”. This Program and participation therein is void where prohibited by law.
PARTICIPATION
To participate in the Program, you must have an active account with Shady Rays (either via email or your Shopify/Shop login; you can create one for free on shadyrays.com) (“Account”). During the term of the Program (as determined by Shady Rays in Shady Rays’s sole discretion), when you create an Account, you will be enrolled in the Program and your Program membership will automatically be established. Limit: one (1) Account per person/email address, regardless of whether more than one person uses the same email address or Account. You acknowledge and agree that Shady Rays may send you information and notices regarding your Account and the Program by email or other means based on the information you provide to Shady Rays. You acknowledge and agree that Shady Rays shall have no liability associated with or arising from your failure to maintain accurate Account information, including, but not limited to, your failure to receive critical information about the Program.
EARNING POINTS Members will earn Points in their Account (“Points”) by completing qualifying activities listed here, including making purchases as described below (collectively, “Qualifying Activity”):
· Purchases: Qualifying purchases made through your Account at shadyrays.com or at our participating retail locations may be deemed “Qualifying Purchases” and eligible for earning Points on the Qualifying Purchase subtotal (including purchases made through our Lost & Broken Replacement Program), excluding taxes and fees. The amount of Points you will receive per dollar spent depends on your Tier Level and can be found here. Qualifying Purchases will also determine your Tier Level (as defined and explained below). No partial Points will be awarded. Sponsor shall round down to the nearest whole number when determining Points for Qualifying Purchases.
For the avoidance of doubt taxes and shipping fees and purchases not made on shadyrays.com or at a participating Shady Rays retail location will not constitute as a Qualifying Purchase hereunder unless otherwise expressly designated by Shady Rays.
At any time, Shady Rays may add, eliminate, or otherwise change the methods of activity that qualify as “Qualifying Activity.” Except as may otherwise be determined by Shady Rays (in Shady Rays’s sole discretion), you must ensure that you are logged in to your Account in order to earn
Points in connection with the Program. No partial Points will be awarded and Shady Rays will not retroactively award Points.
Once you complete your Program enrollment or create an Account, you will start earning Points for Qualifying Activities. After you complete a Qualifying Activity, please allow up to forty-eight (48) hours for Points to be deposited into your Account. Shady Rays will not be liable for any failure to attribute Points in a timely manner. Total Point accruals may only be accessible via the rewards page on your Account.
If at any time your Account is not in good standing, no additional Points may accrue with respect to any Qualifying Activity you make until your Account returns to good standing.
Points and Benefits are intended for personal, non-commercial use only. Points can be redeemed for promotional discount credits and are not cash or stored value. Points have no cash or other value and may be used only to obtain Benefits in the Program. Points accrued in your Account do not constitute your property and do not entitle a participant to a vested right or interest. Points may be revoked, canceled, limited, or modified at any time, even though such action may affect your right to use previously accumulated Points. You may not purchase Points or transfer Points from one Account to another Account. You also may not transfer or sell any Points or your Account. Shady Rays is not liable for Points that are lost, suspended, delayed, uncredited, or revoked due to suspected or actual fraudulent, unauthorized, illegitimate, or other unacceptable use.
TIER LEVELS
From time to time, Shady Rays may establish various tier levels in connection with the Program (“Tier Levels”). Unless Shady Rays determines otherwise, all members begin at the Member Tier Level when the Program launches.
A member’s total spend on Qualifying Purchases (“Qualifying Spend”) during the 365 days following the date they join the Program determines their Tier Level for the next 365‑day period. For clarity, the Qualifying Spend is calculated based on the purchase subtotal, minus any amount paid with Credits or gift cards (all taxes, fees, duty, etc. excluded).
At launch, the Tier Levels and their required Qualifying Spend are:
Tier Level Required Qualifying Spend; All amounts in USD
Member $0 – $9
Bronze $10 – $149
Silver $150 – $299
Gold $300+
Your Tier Level is based on your total Qualifying Spend during the previous 365 days and resets on the date you advance to a new Tier Level. For example, if you join the Program on March 21, 2026 and you reach Silver Tier Level on July 1, 2026, you will become Silver on July 1, 2026 and you will remain in Silver until June 30, 2027. If, during that period, you spend less than $150 in Qualifying Purchases for the next 365 days, you will be moved to the Tier Level that corresponds to your actual spend (e.g., Member or Bronze).
These Tier Levels are subject to change and Shady Rays may increase or decrease the number of Tier Levels and the Points and Benefits that can be earned in each Tier Level, and the required spend to obtain a Tier Level, all in its sole discretion. If you spend enough to qualify for the next Tier Level, you will be elevated to the next Tier Level within forty-eight (48) hours.
BENEFITS AND BENEFIT EXPIRATION
For the current list and description of the Benefits available at each Tier Level, please visit https://shadyrays.com/pages/customer-hub#rewards.
The selection of available Benefit items and the required Qualifying Spend to achieve a Tier Level is determined by Shady Rays and may change from time to time without notice to you. All Benefits are subject to availability. Points must be redeemed within three hundred sixty five (365) days from the date earned. Points are only redeemable for Benefits. Your Points and Benefits will be forfeited if your Account is terminated and/or deleted by you or by Shady Rays. You are not entitled to compensation from Shady Rays or from any other entity if your Points or Benefits are forfeited for any reason. For instructions on how to redeem your Benefits visit https://shadyrays.com/pages/customer-hub#rewards. Limit: One (1) Benefit per transaction.
For instructions on how to redeem your Points visit https://shadyrays.com/pages/customer-hub#rewards. Limit: One (1) Point application per transaction of twenty-five dollars ($25) or greater. For the avoidance of doubt, all purchases must have a subtotal at least twenty-five dollars ($25) (excluding taxes and fees) to apply Points. Points shall only be redeemed in fixed increments at Shady Rays’s discretion. At launch, these fixed increments are:
· $1
· $3
· $5
· $10
· $20
· $30
· $40
Except as otherwise designated by Shady Rays, you may not combine Point or Benefit redemption with any other offers. From time to time, Shady Rays may limit the amount of Points or Benefits you can redeem within a specified time period. Points and Benefits are not transferrable, non-divisible, and may not be combined with other Accounts.
Each Benefit may be subject to terms and conditions specific to the Benefit. You will be responsible for any cost(s) associated with any customizations, additions, or changes you make
to a Benefit. An expired Point or Benefit will no longer be available for use or redemption. You can only acquire and use Benefits to the extent that you have achieved the required Qualifying Purchases spend associated with your Account and Points are reflected in your Account. You cannot combine Points or Benefits in one Account with Points or Benefits in other Accounts.
ACCOUNT TERMINATION
Accounts will be terminated or immediately limited, and without notice, if: (i) required by applicable law or regulation; or (ii) if Shady Rays suspects, in its sole discretion, that a Member has: (a) acted in a fraudulent, abusive, harassing, threatening, derogatory, disrespectful, dishonest, lewd, obscene, offensive, or otherwise inappropriate way or manner, or engaging in any impersonation; (b) engaged in conduct that artificially, improperly, or deceptively impacts the accumulation, use, or loss of Points or Benefits (including, without limitation, use of any “bot,” macro, or other automated means of participating in the Program); (c) acted inconsistent with or violated these Program Terms or any other applicable terms or appear to be utilizing the Program in a manner inconsistent with these Terms or the intention of the Program; (d) acted in a manner that is deemed detrimental to the Program, Shady Rays, or its members; (e) engaged in any wrongdoing in connection with the Program, including with respect to any Points, Benefits, Account, rewards, etc.; or (f) committed any other misconduct or violation of Shady Rays policies.
MANDATORY ARBITRATION OF DISPUTES.
Please read this section carefully – it significantly affects your legal rights, including your right to file a lawsuit in court.
You agree that any dispute, claim or controversy arising out of or relating to (a) these Terms or the breach, termination, enforcement, interpretation or validity thereof; or (b) participation in the Program (each, a “dispute” and collectively, the “disputes”) will be resolved solely by binding, individual arbitration, unless expressly provided otherwise in this section, and not in a class, representative or consolidated action or proceeding. You and Shady Rays agree that the U.S. federal arbitration act governs the interpretation and enforcement of these Terms and that you and Shady Rays are each waiving the right to a trial by jury or to participate in a class action. This section shall survive the termination of these Terms.
Opt-Out Option. You may opt-out of these arbitration procedures and the waiver of class and representative proceedings specified in these Terms by sending a written letter to Shady Rays at notices@shadyrays.com within thirty (30) calendar days of your initial agreement to these Terms (including your first participation in the Program) that specifies: (1) your name; (2) your mailing address; (3) and your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section. In the event that you opt-out consistent with the procedures set forth above, all other terms of these Terms shall continue to apply.
Binding Arbitration. You and Shady Rays agree: (1) to arbitrate all Disputes between you and Shady Rays pursuant to the provision of these Terms; (2) these Terms memorialize a transaction in interstate commerce; (3) the U.S. Federal Arbitration Act (9 U.S.C. § 1, et seq.) governs the interpretation and enforcement of this Section (notwithstanding the choice-of-law provision contained herein); and (4) this Section shall survive termination in these Terms.
Dispute Notice. In the event of a Dispute, you or Shady Rays must first send to the other party a notice of the Dispute that shall include a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the Dispute, and the relief requested (the “Dispute Notice”). The Dispute Notice to Shady Rays must be addressed to notices@shadyrays.com (“Shady Rays Notice Address”). The Dispute Notice to you will be sent by certified mail to the most recent address we have on file or otherwise in our records for you, or via email if we do not have any such address on file. Within 60 calendar days upon either party receiving the Dispute Notice, the parties shall engage in a good faith informal dispute resolution conference, whether by phone, e-mail, or other channel as agreed between the parties. You and Shady Rays will work in good faith to schedule the informal conference at a mutually convenient time. If you are represented by counsel, your counsel may participate in the informal dispute resolution conference, but you shall also fully participate in such discussions. The arbitrator may dismiss any arbitration brought without first proceeding through the informal dispute resolution conference. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution process required by this paragraph.
Mediation. In the event the parties cannot resolve the Dispute via the informal dispute resolution conference, the Dispute must first be submitted to non-binding mediation before a neutral third party before it may proceed to arbitration. Selecting the mediator, the appropriate terms for mediation (including costs), and a date for mediation shall be negotiated in good faith between the parties. The administrative fees associated with mediation shall be negotiated between the parties, but you will not be required to pay any such fees that exceed those fees you would be required to pay if proceeding in a court of law. Such fees also will not include attorneys’ fees and costs, if any, unless awarded during mediation. If the parties cannot agree to appropriate terms concerning mediation, the parties shall be entitled to proceed with an arbitration proceeding pursuant to this Section. The arbitrator may dismiss any arbitration brought without first proceeding through the informal dispute resolution conference. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution process required by this paragraph.
Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state, municipality, province or territory if the action is within that court’s jurisdiction and is pending only in that court.
CLASS ACTION WAIVER. YOU AGREE THAT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW YOU MAY BRING DISPUTES AGAINST SHADY RAYS IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS.
Mass Filing Procedures
You and Shady Rays agree that, to the fullest extent permitted by law, any Dispute between you shall be resolved only in an individual arbitration pursuant to this Section. You and Shady Rays expressly waive the right to have any dispute, claim, or controversy brought, heard, administered, resolved, or arbitrated as a Mass Action, as defined below, and neither an arbitrator nor an arbitration provider shall have any authority to hear, arbitrate, or administer any Mass Action to award relief to anyone but the individual in arbitration, unless otherwise provided in this Section.
"Mass Action" includes instances in which you or Shady Rays are represented by a law firm or collection of law firms that has filed 25 or more arbitration demands of a substantially similar nature against the other party within 180 days of the arbitration demand filed on you or Shady Rays’s behalf, and the law firm or collection of law firms seek to simultaneously or collectively administer and/or arbitrate all arbitration demands in the aggregate. Notwithstanding this Section, nothing prevents you or Shady Rays from participating in a mass settlement of claims.
· Special Master Appointment. In the event there is a dispute concerning the Mass Action Waiver, the parties agree to resolve such dispute before a Special Master appointed by the arbitration provider and agreed to between the parties. The Special Master shall have authority to resolve disputes concerning: (i) filing fees owed with respect to any Mass Action; (ii) any dispute regarding whether this arbitration agreement has been followed; (iv) whether claimants are barred from proceeding with a Mass Action; (v) any dispute relating to the representation of the same claimant by multiple law firms; (vi) any dispute regarding discovery common to all claims; and (vii) any disputes regarding legal or factual issues common to all claims. If the Special Master determines you violated the Mass Action Waiver, either party shall have the opportunity to opt-out of arbitration within 30 days of the arbitrator’s decision. You may opt-out of arbitration by providing a written notice to notices@shadyrays.com. Shady Rays may opt-out of arbitration by sending written notice of its intention to the arbitration provider and to you or your attorney, agent, or representative. For the avoidance of doubt, the ability to opt-out of arbitration at this stage in the proceedings only applies if the arbitrator or panel of arbitrators determines that you have violated the Mass Action Waiver. If the parties proceed with arbitration, the parties agree to the batching procedures below.
· Batching. After proceedings before the Special Master have concluded, and to the extent any Mass Actions are permitted to proceed, the parties agree that Mass Actions will be batched into groups of no more than 200 demands per batch by state of residence (with any remaining demands batched into a single group). The parties shall inform the arbitrator of the batches and their composition within 14 calendar days of the conclusion of proceedings before the Special Master. The arbitrator provider shall treat each batch of claims as one case, with each case having one demand for arbitration, one appointed arbitrator, and one set of administrative documents and filing fees per batch. The parties shall randomly assign sequential numbers to each batch, and only one batch shall proceed to arbitration at a time in the order of the random sequential numbers. A separate arbitrator will be appointed to, and administrative and filings fees assessed for, each batch as the batch proceeds to arbitration.
· Arbitration Procedure. If a party elects to commence arbitration, the arbitration shall be administered by the American Arbitration Association (“AAA”) and be governed by the AAA Commercial Arbitration Rules and Mediation Procedures (“AAA Commercial Rules”), and other applicable rules, including the AAA Consumer Arbitration Rules (“AAA Consumer Rules”), as modified by these Terms. The AAA Commercial Rules and AAA Consumer Rules are available at adr.org. If there is a conflict between the AAA Commercial Rules and AAA Consumer Rules and the rules set forth in these Terms, the rules set forth in these Terms shall govern. All Disputes shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator. The arbitrator is bound by the terms of these Terms. The arbitrator, and not any federal, state, provincial, territorial or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to, any claim that all or any part of these Terms is void or voidable. The arbitrator shall be
empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
· Hearing Format. Unless otherwise agreed, the arbitration shall take place in the State of Kentucky, but may proceed telephonically in the event the total amount of the claim does not exceed $2,500 U.S. dollars (if the claimant so chooses). In all hearing formats, the arbitrator shall issue a written decision that explains the essential findings and conclusions on which an award, in any, is based. During the arbitration, the amount of any settlement offer made by Shady Rays or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Shady Rays is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration.
· Arbitration Fees. The arbitration fees are governed by AAA’s Commercial Arbitration Rules and Mediation Procedures Administrative Fee Schedule (“Commercial Fee Schedule”) or Consumer Arbitration Rules Costs of Arbitration (“Consumer Fee Schedule”), as applicable, and as modified by these Terms. AAA’s Commercial Fee Schedule and Consumer Fee Schedule are available at adr.org. You agree that if you initiate the arbitration, you will pay your filing fee. You shall not be required to pay a filing fee that exceeds any amounts you would otherwise be required to pay by applicable law when filing a claim in a court of relevant jurisdiction. You are responsible for all additional costs that you incur in the arbitration, including without limitation, fees for attorneys or expert witnesses.
· Arbitrator’s Authority. All issues of arbitrability shall be reserved to the arbitrator. The arbitrator may award relief, including but not limited to monetary, declaratory, injunctive or other equitable relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief. The decision of the arbitrator shall be in writing and shall briefly set forth the essential findings of fact and legal analysis. A judgment to enforce the award may be entered by a court of competent jurisdiction, however, any award that has been satisfied may not be filed or entered into court.
· Binding Authority / Confidentiality. The parties agree that that they are each waiving their right to a trial by jury to the maximum extent permitted by law, and that the arbitrator’s award shall be final and binding unless the parties otherwise agree in writing. All arbitration proceedings will be confidential and closed to the public and any parties other than you and Shady Rays.
Amendments to this Section. Notwithstanding any provision in these Terms to the contrary, you and Shady Rays agree that if Shady Rays makes any material amendments to the dispute resolution procedure and class action waiver provisions in this Section of these Terms, Shady Rays will notify you and you will have thirty (30) calendar days from the date of notice to affirmatively opt-out of any such amendments by sending a written letter to the Shady Rays Notice Address that specifies: (1) your name; (2) your mailing address; and (3) your request to opt-out of such amendments. If you affirmatively opt-out of any future amendments, you are agreeing that you will arbitrate any Dispute between us in accordance with the language of this Section as stated in these Terms, without any of the proposed amendments governing. If you do not affirmatively opt-out of any future amendments, you will be deemed to have consented to any such future amendments.
Severability. If any provision in this Section is found to be unenforceable, that provision shall be severed with the remainder of these Terms remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions; if the prohibition against class
or representative actions is found to be unenforceable, this entire Section shall be null and void. The terms of this Section shall otherwise survive any termination of these Terms.
Exclusive Venue For Other Controversies. Shady Rays and you agree that any controversy excluded from the dispute resolution procedure and class action waiver provisions in this Section (other than an individual action filed in small claims court) shall be filed only in the courts located within the State of Kentucky and each party hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts for any such controversy.
GOVERNING LAW AND JURISDICTION
These Terms shall be governed by the laws of the state of Kentucky, United States Of America, without regard to principles of conflicts of law. Subject to the agreements in the arbitration section above, exclusive jurisdiction for all disputes that are not required to be arbitrated will be the state and federal courts located in Kentucky, United States Of America, and you consent to the jurisdiction of those courts.
LIMITATION ON LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL SHADY RAYS, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PROGRAM, ANY WEBSITES LINKED TO IT, ANY PRODUCTS OBTAINED THROUGH THE PROGRAM, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. TO THE EXTENT ANY SUCH DAMAGES ARE REQUIRED BY APPLICABLE LAW, THEY SHALL BE CAPPED AT ONE HUNDRED DOLLARS ($100) (US), TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR STATE OF RESIDENCE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
OTHER PROGRAM DETAILS
You can view certain Account activity at https://shadyrays.com/pages/customer-hub#profile. If your password or other proprietary information about your Account is lost or stolen, or if the e-mail account associated with your Account is compromised, please contact rewards@shadyrays.com. Shady Rays is not responsible or liable for any Points or Benefits redeemed or used on your Account through a lost or stolen password or a compromised e-mail account. If you have a problem or question regarding the Program or your Account, send an e-mail to the e-mail address rewards@shadyrays.com. If you do not wish to participate in this Program, email rewards@shadyrays.com.
These Program Terms shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. If any provision of these Program Terms is held to be
invalid or unenforceable, such provision shall be modified or eliminated to the minimum extent necessary and the remaining provisions shall be enforced. We reserve the right to terminate your access to and ability to participate in the Program (or any portion thereof), deactivate your Account, and/or immediately invalidate all or any portion of your Points or Benefits for any reason and at any time in Shady Rays’s sole discretion, including (without limitation) in the event of fraud, a violation of these Program Terms, or other acts/omissions that Shady Rays deems unacceptable (with or without notice). These rights are in addition to any other legal or equitable remedy that may be available to Shady Rays under applicable law. Any failure by Shady Ray of its rights under these Terms shall not be deemed a waiver.
ENTIRE AGREEMENT
These Terms constitute the sole and entire agreement between you and Shady Rays regarding the Program and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Program.