Back
Where is my order?
Orders placed with standard shipping will process within 24/48 business hours. Orders with Faster and Fastest shipping will have rush processing added to ship within the next 24 business hours. Once your items have shipped, you will receive an email confirmation with tracking information.
For the most up to date information on your order, you can click this link to log into your account, and check the status there! If you did not create an account during checkout, as long as you create an account with the same email, you can still check your order!
Contact Us
For the fastest response, reach out to our team via our Contact Us page here.
Available Business Hours M-F 9am-5pm EST
Text us at +1213 817 5193
By texting us, you consent to receive messages from Shady Rays at the number you used to text, opting-in to future messages or calls. Message & Data rates may apply. Reply STOP to opt-out.
